Shipping

Shipping calculated at checkout.

NPC uses TNT Express for all national road delivery (Australia Wide).

For more information or to track a parcel go to www.tnt.com.au

Please note: a signature will be required upon delivery.

It is up to the customer to provide an address (ie. business address) where someone will be available to sign for delivery. If TNT attempts delivery but nobody is available to sign, you may be required to collect your parcel from your nearest TNT depot.

Estimated Shipping Times

In-stock orders will be processed within 1-2 working days after receiving your order.

Some stock may require items to be ordered in. These orders will be processed within 1-2 working days after being received from the manufacturer. You will receive an email when your order has left our warehouse.

Rural and remote locations may be subject to additional delays. For more accurate tracking of your order, visit www.tnt.com.au

Please note we do not ship to PO Boxes.

International Shipping

For orders outside of Australia contact our friendly team through our website & we’ll get back to you as soon as possible.

Click & Collect

You may select local pickup if you wish to collect from our premises at 75 Secam Street Mansfield Qld 4122. Click & Collect orders will be processed within 1-2 business days for in stock items.

Some stock may require items to be ordered in. These orders will be processed within 1-2 working days after being received from the manufacturer.

You will receive an email when your order is ready to be collected. Collection is available 8am to 5pm Monday to Friday only. Please do not come to collect your order until you have received confirmation that it is ready.

Freight Terms & Conditions

In addition to the cost of the Goods, unless otherwise specified, NPC will charge freight where NPC delivers the goods to the customer. Freight costs must be paid at the time of payment of the goods.
Insurance is not included in the freight charge. Insurance, if required, is the responsibility of the customer and be arranged prior to the dispatch of goods.
Purchasers wanting to nominate another freight company and/or method of delivery, other than the one used by NPC, must make arrangements prior to dispatch of the goods. Any costs incurred are the responsibility of the customer.
NPC is not liable for any loss, damage or delay occasioned to the Purchaser or its customers arising from late or non-delivery or late installation of the goods

Returns / Lost Parcels

If you have a lost or damaged order, please contact us immediately at info@npcperformance.com.au or call 07 3420 3446. We will do our best to work with you & our courier to come to a quick & suitable resolution.